CS Notice - Payment Error Inquiry

📢CS Notice - Payment Error Inquiry

@everyone If you have not received your items after purchase, please submit the following information through your existing or a new inquiry thread. Insufficient information may delay payment verification and item delivery.

[Required Information]

1. User ID  The 7-digit number displayed in the top right of your profile (e.g. 0010001)
2. Payment Platform Web (CROSS Pay) or Android (Google Play)
3. Payment Details

(3-1). Google Play

• Purchase date and time / Payment amount / Item name / Purchase ID / Order ID (if available) ※ Please provide the Google Play Order ID, not your card transaction history.

(3-2). CROSS Pay (Card Payment)

• Purchase date and time / Payment amount / Item name / Purchase ID / Order ID (if available)

(3-3). CROSS Pay / Binance Pay (Cryptocurrency Payment)

1. Visit https://explorer.crosstoken.io/612055
2. Search your wallet address
3. Go to the Token Transfers tab and submit the Tx Hash of the relevant transaction

⚠️How to Submit Use your existing inquiry thread or create a new one via the Start Inquiry button. The more accurate the information provided, the faster we can process your case. We sincerely apologize for the inconvenience.